If you have any questions or need more detailed information, please feel free to contact us via phone or fill out the form below to let us know how we can help with your real estate needs.
Jolenta Averill, Broker|Owner
Lake & City Homes Realty
301 E Sunset Court
Madison, WI 53705
Phone: (608) 628-9701
Fax: (608) 230-5554
Lake & City Homes Realty is a full-service real
estate broker with deep roots in the State of Wisconsin. Our
conduct is based on strict adherence to the National Association of
REALTORS® Code of Ethics.
So you can rest assured of the highest standards of quality, integrity,
commitment and hard work at every level. You simply won't find another
real estate brokerage that's more client-focused or who prides itself more
on delivering outstanding customer service.
To our valuable clients, we offer our Ten Point Pledge. This means we pledge to do our utmost to:
1. listen to you 2. respect your time and budget 3. work at your desired pace 4. work at your convenience 5. return calls and emails quickly 6. answer questions thoroughly 7. anticipate deadlines to avoid surprises 8. remain in regular contact with you 9. be available to meet with you when desired 10. support you every step of the way
At Lake & City Homes, we know that our clients are often involved in major life-changing decisions laden with high emotion. Since most people purchase and sell property only a few times during their lives, we don't expect you to understand all the nuances involved in the real estate sales process. Instead, we handle all the details for you, anticipating your needs along the way, giving you straightforward explanations of processes, contracts, legal issues, etc., informing you of all your options, maintaining continuity of representation by keeping the same contact person throughout the process, keeping you informed of all developments, following through on all our commitments, and by being empathetic and looking out for you. We will never, ever drop the ball when working on your behalf.
We strive for and pride ourselves on our level of responsiveness and its consistency. If at any time we expect there to be variation for any reason, we will explain why we might encounter a delay. We know that waiting for someone to get back to you creates uncertainty that can be anxiety-producing. We also know that the more we can reduce the anxiety involved in the home-buying process, the better.
We keep you informed and listen attentively. There are many other ways to reduce uncertainty, such as by letting our clients know what to expect during each phase of the sales process. We let you know your rights and responsibilites during key steps such as during the signing of the purchase and sales agreement, home inspection, and closings for real estate transactions. We feel that highlighting in clear, simple language what's in the fine print of documents and agreements, including some of the common contingencies, goes a long way toward reducing uncertainty and clarifying expectations. To us, it's vital in every stage of the process that we listen carefully to our clients in order to understand their concerns and expectations.
Please call us at (563) BUY-SOLD or contact us today to find out how we can best help you achieve your real estate goals.
Contact Us
* Indicates a Required Field.
My Account
Log in, to view your saved searches and add to your favorite listings.
"The right Realtor does make a difference! In seeking a second home property in Madison, my husband and I surfed the web extensively. One site in particular distinguished itself above all others for search capabilities: lakeandcityhomes.com."
Read more...
Do you have patience and compassion? Do you enjoy helping others? Get in touch! We're always on the look-out for talented real estate agents to join our growing team.
